Terms and Conditions 

Last Updated: 2025

 

Welcome to Lexy Lifts. By purchasing or booking any session, service, coaching package, or digital guide, you agree to the following terms.

 

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1. Services Provided

 

Lexy Lifts offers online and in-person personal training, fitness coaching, digital programs, and general wellness guidance. Results will vary based on individual effort and consistency.

 

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2. Payments

 

• All payments must be completed before sessions begin.

• Single sessions must be paid at checkout.

• Packages and subscriptions must be paid upfront unless otherwise stated.

• Missed or failed payments may pause or cancel your access to services.

 

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3. Scheduling & Attendance

 

• Please arrive on time for all sessions.

• Sessions end at the scheduled time, even if you arrive late.

• Arriving more than 15 minutes late may result in a cancelled session and full charge.

 

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4. Cancellation & Rescheduling

 

• 24 hours notice is required to cancel or reschedule a session.

• Cancellations within 24 hours are non-refundable.

• No-shows are charged in full.

• If Lexy Lifts must cancel, you will receive a rescheduled session at no additional cost.

 

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5. Refund Policy

 

• All digital products are non-refundable.

• Coaching sessions and packages are non-refundable, but can be rescheduled within policy.

• Refunds are only issued in cases where the trainer cancels and no reschedule is possible.

 

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6. Communication

 

• Coaching communication may include email, text, or client platforms.

• Most messages are answered within 24 hours.

 

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7. Client Responsibilities

By participating, the client agrees to:

• Provide accurate health and personal information

• Follow instructions safely

• Communicate injuries or concerns

• Take responsibility for their own consistency and effort

• Acknowledge that all exercises carry a risk of injury and that they participate at their own risk.

Lexy Lifts is not liable for any injuries or harm.

 

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8. Right to Refuse Service

 

Lexy Lifts reserves the right to discontinue services due to unsafe behavior, disrespectful conduct, or violation of policies.

 

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9. Use of Content

 

All training materials, guides, videos, and digital files belong to Lexy Lifts. Clients may not resell, share, or distribute any content.

 

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10. Privacy

 

Personal information will only be used for coaching, scheduling, and communication. Your information will not be shared or sold.